OUR COURSE: Team Leading

Diploma in Team Leading Level 2

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Team Leading.







Who is this course suitable for?

This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors. It will attract new talent into management and will help to up-skill the workforce to replace those who leave or retire.

Intermediate apprentices will work in job roles such as team/section leaders, floor managers, helpdesk managers and trainee supervisors. Advanced apprentices will work in job roles such as first line, section, assistant or trainee managers, senior supervisors and junior non-commissioned officers (armed forces).

What is required to join this course?

This qualification is designed for learners aged 16 and above who are working in a team leading role or similar. This qualification is a competency based qualification and chosen units need to be linked to their job role. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification. Learners should also have literacy and numeracy skills.

What will I learn on this course and how will I be assessed? What qualifications will I achieve?

This qualification aims to:

  • Provide learners with the skills and knowledge required to successfully lead a team
  • Develop learners’ skills in communication, leadership and personal performance management
  • Build learners’ knowledge of the principles of team leading, as well as their understanding of business.

The objectives of this qualification are to help learners to:

  • Develop team leading skills that can be relied upon by employers in a range of industries
  • Provide learners with the skills and knowledge needed to communicate with a range of stakeholders at different levels.

How will this course be taught?

This is a work based qualification. Learners will be visited in their workplace by an Assessor, who will assess them using observation, discussion, product evidence, assignments and witness statements. Assessors will require access to carry out observation of the learner in the workplace demonstrating their skills, attributes and competencies. This will be necessary and will be used to assess your competence in your job.

What are the career/progression opportunities?

Level 3 Diploma in Management



  • Unit 01
    Manage personal performance and development
  • Unit 02
    Communicate work-related information
  • Unit 03
    Lead and manage a team
  • Unit 04
    Principles of team leading
  • Unit 05
    Understand business


  • Unit 06
    Develop working relationships with colleagues
  • Unit 07
    Principles of equality and diversity in the workplace
  • Unit 08
    Promote equality, diversity and inclusion in the workplace
  • Unit 09
    Manage team performance
  • Unit 10
    Manage individuals’ performance
  • Unit 11
    Chair and lead meetings
  • Unit 12
    Manage conflict within a team
  • Unit 13
    Procure products and/or services
  • Unit 14
    Collaborate with other departments
  • Unit 15
    Participate in a project
  • Unit 16
    Encourage innovation
  • Unit 17
    Contribute to meetings in a business environment



Diploma in Team Leading

Qualification Level

Level 2

Awarding organisation

Pearson Education Ltd (Formerly EDI)



Additional pricing information

Full funding is available for 16-18 year-olds. Funding may also be available for those 19+, however this based on prior attainment and on an individual basis. Please contact us for the latest Apprenticeship funding opportunities.

Instruction language


Qualification Duration

Minimum of 12 months

Applications accepted throughout the year.



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