Diploma in Business Administration Level 4

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Business and Administration.


Total cost per candidate
(Levy Employer)


Employer 10% contribution once Levy exhausted or Non Levy Employer


End Point Assessment Cost
(Paid by Kiwi)


Who is this course suitable for?

This Apprenticeship framework is aimed at individuals working in business and administration, in a management and/or supervisory role, and aims to provide a workforce with the skills, knowledge and competencies to support business systems, processes and services and who can contribute to making businesses more efficient and productive.

This framework is suitable for those responsible for tasks including overseeing operational activities, implementing change within organisations, managing teams, monitoring risk and agreeing budgets.

What is required to join this course?

This qualification is designed for learners aged 16 and above. This qualification is a competency based qualification and chosen units need to be linked to their job role. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 3 qualification. Learners should also have literacy and numeracy skills.

Aims and objectives of this qualification

This qualification aims to:

  • Provide learners with the skills they need to operate as a successful senior business administrator
  • Confirm competence of those already fulfilling a business administration role
  • Allow learners to develop skills in a range of areas relevant to business administration roles, such as communication, presentation skills and providing administrative support

The objectives of this qualification are to help learners to:

  • Develop the skills and qualities valued in employees by employers
  • Understand and work on their strengths and weaknesses as a business administrator

How will this course be taught?
This is a work based qualification. Learners will be visited in their workplace by an Assessor, who will assess them using observation, discussion, product evidence, assignments and witness statements. Assessors will require access to carry out observation of the learner in the workplace demonstrating their skills, attributes and competencies. This will be necessary and will be used to assess your competence in your job.

What are the career/progression opportunities?
Level 5 Diploma in Business Administration & Management



  • Unit 01
    Resolve administrative problems
  • Unit 02
    Manage the work of an administrative function
  • Unit 03
    Communicate in a business environment
  • Unit 04
    Manage personal and professional development


  • Unit 05
    Contribute to the design and development of an information system
  • Unit 06
    Manage information systems
  • Unit 07
    Prepare specifications for contracts
  • Unit 08
    Manage events
  • Unit 09
    Support environmental sustainability in a business environment
  • Unit 10
    Contribute to the improvement of business performance
  • Unit 11
    Monitor information systems
  • Unit 12
    Negotiate in a business environment
  • Unit 13
    Evaluate the provision of business travel or accommodation
  • Unit 14
    Develop a presentation
  • Unit 15
    Manage an office facility
  • Unit 16
    Deliver a presentation
  • Unit 17
    Analyse and present business data
  • Unit 18
    Create bespoke business documents



Diploma in Business Administration

Qualification Level

Level 3

Awarding organisation

Pearson Education Ltd (Formerly EDI)



Applications accepted throughout the year.

Additional pricing information

Full funding is available for 16-18 year-olds. Funding may also be available for those 19+, however this based on prior attainment and on an individual basis. Please contact us for the latest Apprenticeship funding opportunities.

Instruction language


Qualification Duration

Minimum of 12 months



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